1. Introduction
Welcome to Dwiz Econnect LLP ! We strive to provide you with a seamless shopping experience, including prompt and reliable shipping. This policy outlines the details of our shipping procedures to help you understand what to expect when you order from us.
2. Shipping Methods
We offer several shipping options to suit your needs:
- Standard Shipping: Delivery typically within 7 business days.
- Expedited Shipping: Delivery within 4 business days.
- Overnight Shipping: Next-business-day delivery for orders placed before [cut-off time].
3. Shipping Rates
Shipping rates vary based on the destination, weight of the package, and selected shipping method. Rates are calculated at checkout.
4. Processing Time
Orders are processed within [number] business days of receipt. Orders placed after [cut-off time] will be processed the next business day.
5. Shipping Locations
We currently ship to [list of countries/regions]. If you are located outside these areas, please contact us at [contact information] for possible arrangements.
6. Delivery Times
Estimated delivery times are provided at checkout based on your location and shipping method. Please note that these are estimates and actual delivery times may vary due to factors such as carrier delays and weather conditions.
7. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment via [carrier’s tracking website] or through your account on our website.
8. Shipping Restrictions
Certain items may be subject to shipping restrictions or may not be available for delivery to certain locations. We will notify you if any issues arise with your order.
9. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. For more information on returns and exchanges, please refer to our [Return Policy link].
10. Lost or Damaged Shipments
If your order is lost or damaged in transit, please contact us at info@dwiz.in within 2 days of the expected delivery date. We will work with you and the carrier to resolve the issue promptly.
11. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer service team at [contact information].